Aryaduta Medan

Big and comfortable rooms, beds like a heaven. BTW if you are smoking, you can take smoking room, and they are really good. I liked the pool designl: hotel is located on 9th floor, but the pool area is designed as court yard pool on the ground. Good service, bar, breakfest. Walking distance to streets with colonial architecture and main landmarks. Tip Top restaurant (local food institution) is also nearby (10 min to walk) - if you want to eat smth in local place, not hotel, it is only option during evening time (and Tip Top is really great place!)

All services, and facilities are great. No further comments. Its just that we constantly being reminded by the staff of different issues. I stayed here booking 4 rooms, one of them is with the access to the pool room. Total we had 8 adults staying. I know my family is from a remote area and staying in a hotel is not something that is done on regular basis for them. Things like, we were not approached by a security guard in the pool, telling us that its not allowed to eat food from outside in the pool, in fact we ate some fruits we brought from home while chilling on sun bed exactly in front of our pool access room. The phrase I remembered the security guard says was ‘ economy guests cant brought outside food’ and i was like: is it damn hotel or seating zones in a flight: economy hotel guests? Like we look like ‘orang kampung’ ? One of our family member took swimming towels more than two, and she was approached by a staff member telling her only 2 towels per room, without bothered asking for how many ppl is the towel and how many rooms are there. The my cousin responded ‘we booked 4 rooms, actually what I took is still not enough’. One more thing, my sister family brought in her kids, 2 of them are 8 and 10, were surprisingly was asked to pay 70k per kids menu. I thought kids are not counted. And never got any info that says so. Anyhow its only kids under 10, one can imagine how much they could eat for breakfast. I think staff of the premises need to retrain on how to treat people without any prejudices, and be kind to others. And I hope the premises could also mention it clearly to the guest (write somewhere) if you wanna take a little money from kids under 10 for their breakfast. This way we wouldnt raise questions. Fyi, i mostly stay in Aryaduta since years ago when ever I come to Medan, however this treatment, makes me to reconsider other options in the future.

Well done engaging a talented live band on Friday night. Standard of cooking for a la carte and room service was better than most. Promo meals seemed well-thought out, especially the Tamini I ordered.

The room is spacious, the swimming pool is nice too for kids. The bed is comfortable.

Great hotel, lovely helpful staff and very clean. Large room and comfortable bed. Nice to hang around the pool. Massive buffet breakfast (extra cost). Good place to stay for a couple of nights or on arrival/departure to Sumatra. Good value for money.