Aryaduta Medan

1. General Positive Experience: “I really liked the overall ambiance of Aryaduta Hotel, Medan. The hotel has a luxurious yet comfortable feel, and the service was excellent.” 2. Location & Convenience: “The hotel is in a great location, close to centers and major attractions in Medan. It made exploring the city very convenient.” 3. Rooms & Comfort: “The rooms were spacious, clean, and well-equipped with modern amenities. The bed was very comfortable, ensuring a great night’s sleep.” 4. Facilities & Dining: “I loved the long window with its amazing city view. The buffet had a great variety of delicious options.” 5. Service & Hospitality: “The staff was very friendly and attentive, always ready to assist with anything I needed. Their hospitality made my stay even more enjoyable.”

Friendly staff at reception.

All services, and facilities are great. No further comments. Its just that we constantly being reminded by the staff of different issues. I stayed here booking 4 rooms, one of them is with the access to the pool room. Total we had 8 adults staying. I know my family is from a remote area and staying in a hotel is not something that is done on regular basis for them. Things like, we were not approached by a security guard in the pool, telling us that its not allowed to eat food from outside in the pool, in fact we ate some fruits we brought from home while chilling on sun bed exactly in front of our pool access room. The phrase I remembered the security guard says was ‘ economy guests cant brought outside food’ and i was like: is it damn hotel or seating zones in a flight: economy hotel guests? Like we look like ‘orang kampung’ ? One of our family member took swimming towels more than two, and she was approached by a staff member telling her only 2 towels per room, without bothered asking for how many ppl is the towel and how many rooms are there. The my cousin responded ‘we booked 4 rooms, actually what I took is still not enough’. One more thing, my sister family brought in her kids, 2 of them are 8 and 10, were surprisingly was asked to pay 70k per kids menu. I thought kids are not counted. And never got any info that says so. Anyhow its only kids under 10, one can imagine how much they could eat for breakfast. I think staff of the premises need to retrain on how to treat people without any prejudices, and be kind to others. And I hope the premises could also mention it clearly to the guest (write somewhere) if you wanna take a little money from kids under 10 for their breakfast. This way we wouldnt raise questions. Fyi, i mostly stay in Aryaduta since years ago when ever I come to Medan, however this treatment, makes me to reconsider other options in the future.

Everything from the welcoming staff to the worldclass breakfast buffet.. our poolside room are awesome and the pool itself is fantastic.. its a great place to stay

Nice pool setting. The Asian buffet dinner was delicious and very good for value. The staff was helpful, friendly and attentive. I loved listen to live music in the evening at the foyer.